People research and shop online, and increasingly through smartphones and tablets, meaning that only technology can ensure they remain happy with services you provide.
Technology is a key enabler to providing users with the experience and service they now expect through every touch-point a customer has with a brand.
PARADOX design digital solution in the colour and décor arena. Digital is improving the customer experience, transforming the how, what and where of their shopping. But for retailers it’s enough to make your head spin. To make things worse a bad investment in a service with no future could reverse a profit.