Privacy statement
1. Who we are
We (hereinafter “we”, “us”, “our”) are Paradox Concepts, located at Hub Dassenplein 5, 6131 LB Sittard, the Netherlands. Our contact email is jb@paradoxconcepts.com.
2. Scope and purpose of this statement
This privacy statement explains how we collect, use, disclose and safeguard your personal data when you visit our website (https://paradox-concepts.com) and how we comply with applicable data protection laws.
3. What personal data we collect
We may collect the following categories of personal data:
Contact information (e.g., name, email address, telephone number) when you use contact forms or request information.
Technical/usage data including IP address, browser type and version, time zone settings, browser plug-in types, operating system and platform, and other technology on the devices you use to access the Website.
Analytics data about how you use our Website (pages visited, time spent, links clicked).
If you subscribe to newsletters or other communications, we may process your subscription status.
4. How we collect your personal data
We collect personal data when you:
Visit or interact with our Website.
Fill in a contact or information request form.
Sign up for our newsletter or other services.
Communicate with us by phone, email or otherwise.
We may also receive data from third-parties or publicly available sources, where applicable.
5. Purpose of processing and legal basis
We process your personal data for the following purposes:
To respond to your inquiries, provide you with information about our services, or manage our contact with you.
To manage and improve our Website (including analysing usage, improving functionality and performance).
For our legitimate business interests, including marketing our services, maintaining our business relationship, protecting our business and customers.
To comply with legal obligations.
6. Disclosure of your personal data
We may disclose your personal data to:
Service providers (e.g., website hosting, analytics, email distribution) who assist us in operating our Website and delivering our services, under contractual and confidentiality obligations.
Law enforcement or regulators if required by law or necessary to protect our rights or those of others.
In the event of a merger, sale, or reorganisation of our business, your personal data may be transferred to the new owner or operator (subject to applicable safeguards).
7. International transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). In such cases, we will ensure an adequate level of protection by employing appropriate safeguards (such as standard contractual clauses) in accordance with applicable data protection laws.
8. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. When no longer required, we will delete or anonymise the data in a secure manner.
9. Your rights
You have the following rights under applicable data protection law:
The right to access the personal data we hold about you.
The right to rectify inaccurate or incomplete personal data.
The right to erase your personal data (in certain circumstances).
The right to restrict or object to processing of your personal data (in certain circumstances).
The right to data portability (in certain circumstances).
The right to withdraw your consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at jb@paradoxconcepts.com.
10. Cookies and tracking technologies
We and our service providers may use cookies, web beacons, or similar technologies to collect usage data and provide a personalised experience. Please refer to our separate Cookies Policy for detailed information about the cookies we use and how to control them.
11. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. However, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.
12. Changes to this Privacy Statement
We may update this privacy statement from time to time. The new version will be published on our Website and will include the date of the last update. We recommend you review this statement periodically.
13. Contact
If you have any questions or concerns about how we handle your personal data or about this privacy statement, please contact us at support@paradox-concepts.com